Service Manager ®, a Sage Endorsed Solution for Service and Maintenance Industries
, Technisoft's flagship product, is a Sage Endorsed Solution that has been the recipient of multiple "Sage Accpac Product of the Year" awards. Technisoft is an endorsed Sage Tech Partner providing Service and Maintenance software solutions for more than 35 years.
Service Manager links the different aspects of the Service process including:
 Quotations, Jobs, Projects, Invoices, Credits, Templates- Job Planner, Labor Scheduling and Dispatch
- Response Tracking, Escalation Management
- Labor / Time Billing (Time Entry)
- Scheduled, Conditional and Interval Based Preventative Maintenance, including Tasks & Activities, Budgeting, Loadings for Labor & Parts Requirements calculated in advance
- Service Level Agreements / Contracts
- Warranty, Manufacturer/Vendor & Customer Returns (RAs)
- Serialized Tracking of Equipment
- Symptom, Fault, Solution Knowledge Base
- Metering (including conditional maintenance)
- Site and Equipment History
- Rentals
- Requisitions and Purchase Orders
- Subcontracting
- Work In Progress, Profit Analysis, Budgeting (4 levels), Job Summaries
- Financial Distribution Statistics by Site, Employee, Model, Industry, and more
- Notations, Instructions, including File Attachments and Follow-ups
- Fully securitized Employee and Customer Web Portals
- Smartphone/ iPad/Tablet/Notebook Mobile Field Solutions (online/offline)
- Integration to Sage 300 modules - General Ledger*, Accounts Receivable*, Inventory Control*, Accounts Payable, Purchase Orders, Serialized Inventory, Lot Tracking, and CRM (* denotes mandatory)
- Service Centers / Branches / Departments / Divisions, and more.
For further information, download the Service Manager product brochure.
If you are new to service and maintenance software applications, are currently using a manual processing system or have outgrown your current software, please request a copy of our white paper, "How to Choose a Service and Maintenance Application."
Please note that the information above and in the brochure is not exhaustive and is intended to be used as a guide only. Note also that the content is subject to change without notice.
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