Service Manager ®, a Sage Endorsed Solution for Service and Maintenance Industries

 Service Manager , Technisoft's flagship product, is a Sage Endorsed Solution that has been the recipient of multiple "Sage Accpac Product of the Year" awards. Technisoft is a Sage Endorsed Development Partner providing Service and Maintenance software solutions for more than 28 years.

Service Manager links the different aspects of the Service process including:

• Quotations, Jobs, Projects, Invoices, Credits, Templates
• Job Planner, Labor Scheduling and Dispatch
• Response Tracking, Escalation Management
• Labor / Time Billing (Time Entry) 
• Scheduled, Conditional and Interval Based Preventative Maintenance, including Tasks & Activities, Budgeting, Loadings for Labor & Parts Requirements calculated in advance
• Service Level Agreements / Contracts
• Warranty, Manufacturer/Vendor & Customer Returns (RAs)
• Serialized Tracking of Equipment
• Symptom, Fault, Solution Knowledge Base
• Metering (including conditional maintenance)
• Site and Equipment History
• Rentals
• Requisitions and Purchase Orders
• Subcontracting
• Work In Progress, Profit Analysis, Budgeting (4 levels), Job Summaries 
• Financial Distribution Statistics by Site, Employee, Model, Industry, and more
• Notations, Instructions, including File Attachments and Follow-ups
• Fully securitized Employee and Customer Web Portals
• Smartphone/ iPad/Tablet/Notebook Mobile Field Solutions (online/offline)
• Integration to Sage 300 GL/AR/IC/AP/PO/SN/LT/CRM
• Service Centers / Branches / Departments / Divisions, and more.

For further information, download the Service Manager product brochure.

If you are new to service and maintenance software applications, are currently using a manual processing system or have outgrown your current software, please request a copy of our white paper, "How to Choose a Service and Maintenance Application."

Please note that the information above and in the brochure is not exhaustive and is intended to be used as a guide only. Note also that the content is subject to change without notice.